The Academic Support Center (ASC) cares for well being of all students. Part of student well being is the knowledge that you have the resources and services to support your learning journey. To ensure that you do not lose this support during this time of “sheltering in place” due to COVID-19, ASC has moved all of its existing tutoring services online, as well as added additional support related to online learning. All of ASC’s tutoring services are described in detail below.
Thank you for your patience as we navigate this difficult situation. Please don’t hesitate to reach out to us if you have any questions and stay safe.
Options for Online Academic Support
ASC Online Peer Tutoring
ASC peer tutors provide online academic support for a wide variety of courses in basic
skills, transfer, STEM, and courses that lead to degrees or certificates. In order
to provide more flexibility for students, the ASC also extended online tutoring hours
to weekend. Click Here for Online Tutoring schedules.
Online tutoring services are offered through INS 947 Supervised Tutoring course site in Canvas. It is a non-credit, open-entry/open exit course for students who would like to receive free tutoring. How to sign up for tutoring? An instruction is listed below:
- Log into your My Portal
- Select "My Web Services - SSB"
- Select "Registration"
- Select "Add or Drop Classes"
- Select "Summer 2020" and click “Submit” button
- Enter one of the CRN numbers (51331 or 51332) and click “Submit Changes”
How to Sign Up for ASC Online Tutoring? (Click here to watch a step-by-step tutorial
Upon completion of the online registration process, students will be able to access online tutoring via the INS 947 course site in Canvas. Instructions and tutorial videos are also available for students to learn how to meet their tutor and utilize online academic support services.
How to Join a Tutoring Session? (PDF instrution)
How to access tutoring on Canvas? (A step-by-step tutorial video)
NetTutor 24/7 Online Tutoring
NetTutor offers live tutoring on-demand, question drop-off, and writing feedback. It is available 24 hours a day, every day of the year. Mission College students can access NetTutor help via Canvas. For more information about NetTutor, go to the NetTutor webpage.
Canvas Help - 7 Days a Week
To support online learning, we provide drop-in Canvas help, 7 days a week. Drop-in Canvas Help is available to all Mission College students. Click on the Live Chat icon on the right. A chat box will automatically open on the screen.
Some examples of student questions that can be addressed are:
- How do I log into my course in Canvas?
- Where can I find my instructor’s lecture or assignments?
- How to submit my homework?
- How to participate in the Course Discussion and post my comment?
- I want to send an email to my instructor. Can you help me?
It is not designed to be an in-depth one-on-one tutoring session. It is for helping students with Canvas use and basic functions, and how to navigate their online learning environment.
Canvas Help via Live Chat with ASC Tutors
Monday/Wednesday/Friday: 12 PM-2 PM; 5 PM-7PM
Sunday/Tuesday/Thursday/Saturday: 10 AM-12 PM; 3 PM-5 PM; 7 PM- 9 PM
Canvas Help via Live Chat with ASC Tutors Hours:Monday/Wednesday/Friday: 12 PM-2 PM; 5 PM-7PMSunday/Tuesday/Thursday/Saturday: 10 AM-12 PM; 3 PM-5 PM; 7 PM- 9 PM
The Academic Support Center (ASC) is the principal academic support service at Mission College. We provide students free tutoring services for many courses taught campus-wide. The center’s facilities enable students to study collaboratively as well as individually. We strive to offer quality services in a variety of formats to respond to individual needs of students. Our goal is to create an open atmosphere of learning to help students become independent and active learners.
CRLA Certified Tutoring Program
The Academic Support Center's (ASC) Tutoring Program is certified by the College Reading and Learning Association's (CRLA) International Tutor Training Program Certification (ITTPC). The CRLA is a professional organization that conducts and supports research on the effective practices of college and university learning assistance programs.
Service Area Outcome (SAO)
Students who have visited the Academic Support Center regularly will report that they have gained skills to help them become more successful in their college courses.